The buyers in your CRM,
back in conversation.
Nia works through a list from your own CRM search, writes to each customer herself, and hands every reply to the person you pick. VisQuanta's team sets each campaign up for your store, and you see the results in Recap.
How a campaign runs
From your CRM's search
to a reply your team can work.
Built from your CRM
The list your team would pull.
Each campaign runs as your CRM's own search, through your store's login, on the same screen your team pulls lists from.
- Lead status and lead source
- Make, model, and model year
- Date in and last contact
Who stays out
Before anything sends, Nia leaves out anyone marked do not contact, anyone who texted STOP, buyers who already bought, and duplicate phones.
Her own words
Nia writes every text and email herself, toward the campaign's goal. Up to three touches, two days apart. No templates.
Replies go to your person
When a customer writes back, Nia stops writing to them, hands the conversation to the person picked, and puts a note on the lead in your CRM.
Results in Recap
Each campaign shows its leads, sent, replies, opt-outs, and the appointments those replies brought. Groups see every store and the total.
More campaign kinds
PlannedReactivation runs first. Service reactivation, recalls, speed to lead, promotions, reminders, and review requests come next.
Consent first
Every opt-out honored, everywhere at once.
The rules for texting your customers are built into every send.
One STOP ends it all
A STOP, a do not contact in your CRM, or a plain ask to stop ends every campaign for that customer at your store.
Checked before each send
Nia checks your CRM again right before every message, so a change your team makes counts at once.
Each state's hours
Texts go out only in your store hours and inside each customer's state hours. Never on Sundays or federal holidays.
A gentle pace
No customer hears from Nia more than once a day or three times a week, across every campaign.
FAQ
Questions about
Campaigns.
Give your team
their day back.
Nia is in closed access and launching soon. Join the waitlist and we set your store up by hand.
